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Introduction to WebEx
WebEx - The WebEx Support Center provides a dynamic environment for conducting real-time customer support sessions over the Web. WebEx enables IMPAC client services personnel to view and remotely control your IMPAC software thereby solving problems over the Web.

New WebEx Users
Before participating in your first interactive meeting using the Support Center on your computer, you must set up the WebEx Meeting Manager. This one-time, automated setup usually takes just a few seconds with a high-speed Internet connection and several minutes with a slow connection. Just follow the on-screen instructions available via the New User? link.

Joining A Session
If you are joining a pre-scheduled support session, you will need to enter the support session number and name forwarded to you by your IMPAC Client Services representative.
 

 

 
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New MOSAIQ Reference Materials in Support Plus!

Find all the information you need for the transition from Multi-ACCESS to MOSAIQ by visiting Support Plus. Because this is restricted area of the website, you will be required to enter your Support Plus username and password. Please bookmark this site as it is updated frequently!
 

 
 

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