Keeping Customers First
Impac Software’s responsibility to its customer
does not end with installation – it begins. Impac Software’s service
organization specializes in the installation and service of the
entire family of Impac Software products and the training and support of
the people who benefit from the use of the Impac Software system.
Today, IMPAC Software's systems are operating in more than 2,500
installations throughout 60 countries and the company enjoys an
exceptional 99% customer retention rate.
Impac Software strives to keep pace with ongoing product developments and
the needs of our customers and recently launched the industry's
first customer support portal, My Impac Software. This tool makes it even
easier for customers to log support calls, update records, and
gather documentation. It is just another example how IMPAC Software keeps
customers on the cutting edge of technology.
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