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profile: good samaritan cancer care center
IMPAC Helps Optimize Patient Care and Streamline Operations

 

Customer Snapshot

 
Improved Patient Care
Good Samaritan Cancer Care Center (GSCCC), part of Good Samaritan Hospital in Downers Grove, Illinois, is one of four cancer centers in the Advocate Health Care System, offering comprehensive cancer care services to 40 patients per day—from diagnostics to the latest in treatment therapies. Through implementation of an electronic medical record (EMR), GSCCC has been able to provide optimal patient care while streamlining operations and communication among clinicians throughout the entire Advocate Health Care System.

Simultaneous Chart Review & Remote Access
At any time – from any location within the system – a patient’s EMR may be accessed by the physician, nurse, therapist, or other staff member with the appropriate security authorization levels. Moreover, several people can access the chart at the same time, increasing efficiency and breadth of care. According to Paula Timmerman, manager of oncology services, “With IMPAC’s EMR we always have access to the patient chart, which enables us to provide precise treatment promptly. This saves us time, of course, but our patients really appreciate that we have up-to-date charts from anywhere in the facility.”

Electronic Chart Checking
Chart checking at GSCCC is superior in every way to manual chart checking, according to chief physicist, Mark Pankuch, PhD. “Simply collecting all of the charts was an arduous task at best,” he said. “There was always the possibility that a chart was missing and potentially could go unchecked.” With electronic chart checking, physicists are automatically flagged that a chart has been checked, and the charge for service is added at the same time.

Electronic Image Management
With an electronic image management system, physicians and therapists can access the images with IMPAC on any workstation at any time, eliminating the clumsy and time-consuming task of sifting through port films. Dr. Pankuch added that electronic image review is one of the keys to system-wide quality assurance. “Quality assurance is of the highest priority at GSCCC. In a filmless environment, sequential portal images can be viewed simultaneously, and even subtle changes and trends can be detected and corrected immediately.”

Device Integration
GSCCC operates in a digital environment, with clinical management and image management capabilities integrated with equipment throughout the department, such as computed radiography scanners for digital simulation and portal verification images. This integration between software and hardware provides a seamless transfer of information to the EMR, enhancing the quality of the patient record. Timmerman added, “With IMPAC, we have not only been able to improve our productivity and efficiency, which is critical for any organization; but we have also been able to provide our patients with better care, improving their confidence and peace of mind during such a difficult time.”


Good Samaritan Cancer Care Center, Downers Grove, IL


Mark Pankuch, PhD, chief physicist, Good Samaritan Cancer Care Center

 

 
Electronic Medical Records
Image Management
 

 

 

 
Good Samaritan Cancer Care Center

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