Fiscal Year 2007 / 2008, Q1-Q3
IMPAC's global service organization is dedicated to being a true
extension of your registry and we believe that our commitment to
this partnership truly sets us apart. But, rather than take our word
for it, see how our customers rate us.
% of clients rating as Strongly Agree or Agree on the following
questions:
- IMPAC Support responded
promptly.
- My issue was resolved.
- I am satisfied with the
way IMPAC handled my issue.
- The support
representative was qualified to deal with my issue.
- I was kept up to date
on the status of my issue.
- The support
representative was courteous.
- I am satisfied with
IMPAC’s Customer Service department, in general.
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