Elekta / Impac Software Registry Client Services Survey

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Fiscal Year 2007 / 2008, Q1-Q3

Impac Software's global service organization is dedicated to being a true extension of your registry and we believe that our commitment to this partnership truly sets us apart. But, rather than take our word for it, see how our customers rate us.



% of clients rating as Strongly Agree or Agree on the following questions:

  • Impac Software Support responded promptly.
  • My issue was resolved.
  • I am satisfied with the way Impac Software handled my issue.
  • The support representative was qualified to deal with my issue.
  • I was kept up to date on the status of my issue.
  • The support representative was courteous.
  • I am satisfied with Impac Software’s Customer Service department, in general.
 
©2008 IMPAC Medical Systems, Inc.

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